BetterHelp vs. Online Therapy

Cross-comparison of costs, results, and reviews.

Online therapy offers people the opportunity to get remote treatment for any mental illness or disorder they suffer from, all from the comfort of their homes. Online therapy platforms offer access to numerous therapists that can help with treating conditions such as anxiety, depression, PTSD, anger, grief, OCD, etc. Below, Consumer Opinion Guide cross-compares two of the top-rated online therapy platforms – BetterHelp vs. Online-Therapy.

WINNER

Pricing

Min $60

Min $36

Affordability

Diverse Treatments

Licensed Therapists

Confidentiality

Messaging Options

Free Trial

Easy Sign-up

Review Rating

4.7

4.7

Educational Resources

WINNER

Pricing

Min $60

Affordability

Diverse Treatments

Licensed Therapists

Confidentiality

Messaging Options

Free Trial

Easy Sign-up

Review Rating

4.7

Educational Resources

Get Started

WINNER

Pricing

Min $36

Affordability

Diverse Treatments

Licensed Therapists

Confidentiality

Messaging Options

Free Trial

Easy Sign-up

Review Rating

4.7

Educational Resources

Get Started

*At time of publishing.

The Verdict - Online Therapy is the choice of Consumer Opinion Guide

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BetterHelp

3.7

What does BetterHelp offer?

BetterHelp is one of the largest online platforms for online therapy. They are a bridge between people who need help and professionally certified therapists. One of the best things about BetterHelp is the fact that you can talk with your therapist anytime – anywhere. You can talk with them via chat, phone, or video. Also, BetterHelp does its best to connect you with a therapist that is the best match for your needs. You can talk with a therapist whenever it suits you, and choose any time that fits your schedule. BetterHelp is an affordable, easy, and efficient way to find a therapist to whom you can talk to.

What makes BetterHelp different than any other service is the number of therapists that you can choose from, the price, and accessibility. If we are being honest and real, in today’s world people simply do not have time to go back and forth and sit in an office to talk with their therapist. Sometimes you might not feel up to it and a lot of people feel much more comfortable in familiar surroundings when they talk about some serious problems. And BetterHelp as an online platform recognizes all the issues that people might have.

PROS

Multiple Communication Channels

24/7 Remote Access to Therapists

Smart Patient-Therapist Matching System

Easy Scheduling

Licensed Therapists

Different Types of Therapies

CONS

No Prescriptions Available

In-Office Visits Not Available

Staff

If you are worried are the therapist is properly verified you should know that BetterHelp requires every therapist to provide a proper license, documentation, and proof of identity. After that, they check all those information and every therapist goes through a video evaluation.  Also, you can see all those details at every moment in the profile of every therapist.

Of course, it is important to note that if you are in an urgent situation or having thoughts about hurting yourself or you have been advised to attend psychiatric care – BetterHelp is NOT the right fit for you. In those situations, you need to look for professional face-to-face care.

Cost

When it comes to the price, BetterHelp is a really affordable option. There are no hidden fees or unpleasant surprises. Betterhelp is very transparent and the price goes from $60-90 on weekly basis. The cost is charged monthly, and you can cancel it at any time. It is important to know that charging starts from the moment you start talking with your therapist.

Summary

BetterHelp is a truly unique online platform that gives you a top-notch service that you can access from anywhere. It is easy to use, intuitive, and safe. Your privacy is completely protected, although you can stay completely anonymous. BetterHelp offers a great number of licensed therapists at an affordable rate. It is much more affordable and comfortable than going to face-to-face sessions. The best part is that you can cancel at any time, and you are not obligated to use the platform any longer than you need or want. BetterHelp is a great way to get help from a professional certified therapist in the comfort of your home for a rather affordable price.

VS

Online Therapy

4.9

What does Online Therapy offer?

Online-Therapy is an online-based team of accredited professionals who are helping people in need of emotional support. The company offers a rich online therapy program based on cognitive-behavioral therapy (CBT), one of the most commonly used methods for treating mental health problems. The program is designed to provide people with instant guidance and support at any time, no matter where they are located.

PROS

Highly Qualified Therapists

Fully Licensed & HIPAA Compliant

Online Journal & Activity Plan

Excellent Desktop & Mobile App

Globally Available

Lowest Prices in the Industry

CONS

Limited Number of Therapists

CBT Approach Only

Live Sessions Last Only 30 Minutes

Staff

Currently, 70+ therapists are a part of Online Therapy. All of their credentials are present on the website. So, if a client wants to change the assigned therapist, they can easily do that in one click – just by picking the one from the website.

Apart from cognitive behavior therapists, Online Therapy gathers many psychiatrists, clinical psychologists, counselors, social workers, yoga teachers, and other support staff. They all work together to improve the lives of those in need of emotional support.

Cost

When it comes to pricing, Online Therapy offers three subscription plans to meet everyone’s needs – The basic, standard, and premium subscription plan. It is possible to upgrade, downgrade or cancel the subscription at any time.

The basic subscription plan starts at €31.96/week. It gives you access to the online therapy program and allows you to contact your personal therapist on a daily basis (Monday-Friday). However, the basic plan doesn’t include live therapist videos and messaging. These services will be available to you if you opt for either standard (starts at €47.96/week) or a premium plan (starts at €63.96/week). Whichever subscription plan you choose, you will get a 20% discount for the first month.

Summary

Online-Therapy offers a well-thought program that can offer a lot to those in need of emotional support. The staff is highly qualified and has years of experience with treating mental health problems using proven and well-researched CBT methods. Although Online-Therapy can’t handle emergency situations (such as suicidal behavior), it provides useful tools and support for overcoming various mental health problems which are a growing problem in today’s society.

FAQ

Which is more affordable - BetterHelp or Online-Therapy?

Online-Therapy offers one of the cheapest online therapy pricing plans in the industry, complete with an additional discount for first-timers. This is not something that BetterHelp can compete with.

What are the main differences between BetterHelp and Online-Therapy?

While both companies offer free trials, Online-Therapy also offers free educational and therapeutic resources (yoga and meditation videos, progress journals, etc.) Unlike Online-Therapy which only uses CBT treatments, BetterHelp therapists use different types of treatments when working with patients.

What are the main similarities between BetterHelp and Online-Therapy?

Both companies are counted among the best online therapy companies available today. Accordingly, both BetterHelp and Online-Therapy offer support for diverse mental disorders at affordable prices, and at multiple payment plans. Both companies use licensed and certified therapists. Neither one of the companies accepts insurance coverage.

What makes Online-Therapy stand out?

Online-Therapy focuses solely on CBT as a treatment for patients. While this might appear limited, it also means that the therapists specialize in CBT. Apart from sections, worksheets, messaging, and live sessions, clients also have access to other tools, such as their journals and activity plans. The newest feature to the “happiness-toolbox” includes yoga and meditation videos. Yoga and meditation videos can help people cope with anxiety, stress, and depression.

What makes BetterHelp stand out?

BetterHelp offers live video and chat sessions with therapists, making the entire experience more personal, much like texting or talking with a friend that is always available to respond. Additionally, BetterHelp hosts groupings that can multiple patients deal with similar issues by discussing them inside a live interactive group seminar setting.

The Verdict - Online Therapy is the choice of Consumer Opinion Guide

After reviewing everything that connects and disconnects BetterHelp and Online-Therapy, the Consumer Opinion Guide team has established that Online-Therapy does have slightly more to offer. Despite BetterHelp's slight advantage in terms of ratings and treatment plans, Online-Therapy is cheaper and has a better desktop and mobile app for patients.

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Our Evaluation Process

Consumer Opinion Guide is not a government agency. The research we do is based on reviews that come from verified users just like yourself. The companies we review may pay us to be featured on our website and included in our research, as well as compensate us when you follow a link, call a number, or fill out a form on our website. We may use our own reviews as well as third-party reviews to establish the star rating for all the companies on our website. Our team constantly works on monitoring new reviews and incorporating them into the overall rating of all the businesses listed on our website. Our content is intended to be used for general information purposes only.