About the company
Betterhelp is one of the largest online platforms for online therapy. They are a bridge between people who need help and professionally certified therapists. One of the best things about Better help is the fact that you can talk with your therapist anytime – anywhere. You can talk with them via chat, phone, or video. Also, Betterhelp does its best to connect you with a therapist that is the best match for your needs. You can talk with a therapist whenever it suits you, and choose any time that fits your schedule. Betterhelp is an affordable, easy, and efficient way to find a therapist that you can talk to.
Strengths and Weaknesses
- Easy access to a therapist
- Affordable therapy
- Completely adjusted to your schedule
- An efficient and helpful way to get help
- Different options to communicate – messages, live chat, call, and video call
- Tailored therapy
- Talking with a verified, certified therapist with a broad knowledge
- Can not substitute traditional face-to-face therapy
- You can not get prescriptions
Benefits of Betterhelp
- Easy access to different therapists that specializes in different areas – anxiety, parenting, couple therapy, anger, LGBT matters, depression, family issues, self-esteem, and much more. And depending on your issues and needs, you will be paired with the best therapist for you. You will get the help you need as soon as possible.
- Different ways to communicate with therapists. Some people like to talk while others like to chat. And with Betterhelp you have a lot of options. You can exchange messages with your therapist, or you can live chat. Of course, you can talk over the phone or you can have a video conference. You can choose whatever is comfortable for you.
- Your privacy is protected. Betterhelp takes privacy very seriously and they have state-of-the-art security systems to protect you. Everything you talk or write with your therapist is confidential and you can delete your messages at any moment. Everything is encrypted, so you can be sure that your information is very well protected.
- This type of therapy is very effective. In case you are worried that this type of therapy is not efficient or that it won’t help you, there is a study that clearly shows that people who used Betterhelp experience reduced symptoms of depression, and they felt better after they started using this online platform.
What does Betterhelp offer?
What makes Betterhelp different than any other service is the number of therapists that you can choose from, price, and accessibility. If we are being honest and real, in today’s world people simply do not have time to go back and forth and sit in an office to talk with their therapist. Sometimes you might not feel up to it and a lot of people feel much more comfortable in familiar surroundings when they talk about some serious problems. And Betterhelp as an online platform recognizes all the issues that people might have.
First of all, they offer unique access to their users, and they provide you with a therapist that is certified and specializes in the things you need to talk about. You will get someone who will be able to help you and will be there for you whenever you need it. One of the best things that Betterhelp has is the different possibilities to communicate with your chosen therapist. You can exchange messages, and you can always go back to them. You can also choose live chat, so you can really feel like you are talking with a friend. Also, there is the possibility to talk over the phone and if you find yourself in a difficult situation this can be of great help. And of course, if you feel more comfortable seeing your therapist while you talk you can chat via video conference.
In case you are a company, you should know that Betterhelp offers different programs for companies and their employees. If you feel that your employees are stressed, this can be a great help to them and it can be a great feature that your company offers to their people. Betterhelp is able to help you and create programs depending on what you need and want, and in today’s world that is imperative.
Details about Betterhelp
If you are worried are the therapist is properly verified you should know that Betterhelp requires every therapist to provide a proper license, documentation, and proof of identity. After that, they check all those information and every therapist goes through a video evaluation. Also, you can see all those details in every moment in the profile of every therapist.
Of course, it is important to note that if you are in an urgent situation or having thoughts about hurting yourself or you have been advised to attend psychiatric care – Betterhelp is NOT the right fit for you. In those situations, you need to look for professional face-to-face care.
When it comes to the price, Betterhelp is a really affordable option. There are no hidden fees or unpleasant surprises. Betterhelp is very transparent and the price goes from $60 to $90 on weekly basis. The cost is charged monthly, and you can cancel it at any time. It is important to know that charging starts from the moment you start talking with your therapist.
How it works
Fill a questionnaire.
Get matched with a therapist.
Schedule a session.
When you decide to start using Betterhelp you will fill a questionnaire about yourself with some basic information and your expectations from a therapist. Keep in mind that you can stay anonymous and use a nickname. After that, in a short period of time, you will be matched with a therapist that fits your needs. If you want to talk via messages, you will get a special chat room so you can talk with your therapist. If you want o chat, talk via phone, or video conference – you will have to schedule a time with your therapist. Once the time comes, you simply need to log in to your profile and you will be prompted to connect with your therapist. If after a couple of weeks you feel better, you can feel free to cancel the subscription at any moment.
If you experience any issues, their customer support is there to assist you with anything you might need. You can simply contact them through the website, and they will get back to you as soon as possible.
From the first moment that I inquired about better health I got amazing customer service! I voiced that I wanted a specific counselor they worked with me to get me the counselor that I requested. And if that counselor wasn't available, they give me a list of other counselors to look over and choose from. Then had me send back a list of my choices in order of who I wanted the most. It was amazing to be heard and respected and have such great response. I think in this day and age we are used to not getting that type of customer service. The rates are more than reasonable and you don't just get your sessions you get access to group seminars you get access to your counselor 24/7 where you can send a message or they can send you a message. There's several ways to utilize the platform whether it's with video chat, texting, or by a phone call. The counselors they have have a wide range of experiences and expertise. So you really can find one that fits your needs. It's awesome! I can't say enough about it!
Betterhelp is a truly unique online platform that gives you a top-notch service that you can access from anywhere. It is easy to use, intuitive, and safe. Your privacy is completely protected, although you can stay completely anonymous. Betterhelp offers a great number of licensed therapists at an affordable rate. It is much more affordable and comfortable than going to face-to-face sessions. The best part is that you can cancel at any time, and you are not obligated to use the platform any longer than you need or want. Betterhelp is a great way to get help from a professional certified therapist in the comfort of your home for a rather affordable price.