About the Company
Sesame is an online medical marketplace that matches patients with medical professionals who practice telemedicine as well as in-person doctor visits. Established in 2019, Sesame Care experienced rapid growth and has since been voted “America’s #1 Telehealth Company 2021” by Healthline. Patients have the ability to compare appointment prices and credentials of each physician before choosing their preferred doctor.
Although headquartered in NYC, Sesame offers coverage across the US, employing over 10 thousand medical practitioners that have since helped over 100 thousand patients. The platform allows doctors to charge their own price per appointment, lowering the overall expenses by as much as 60% by cutting out the middleman between patients and physicians. With Sesame, the platform users get clear care that involves just you, your doctor, and one upfront price.
Strengths and Weaknesses
- One transparent price per appointment.
- No insurance is required.
- Saves up to 60% by cutting out the middleman.
- Doctors can provide prescriptions and order lab work.
- Offers door-to-door delivery of medications.
- All doctors are vetted and board-certified.
- Appointment charges must be paid directly.
Benefits of Sesame
- Convenience. Sesame offers a healthcare platform that enables users to schedule video appointments with certified doctors or to book in-person doctor visits, all from the comfort of their homes.
- Affordability. Sesame uses a very simple and transparent pricing system, where users pay per appointment. Telehealth appointments start at $30 whereas in-person doctor visits start at $55.
- Professionalism. Sesame works with over 10 thousand licensed doctors, nurse practitioners, and other healthcare providers, who must provide licensures and other credentials in order to participate on the Sesame platform.
- Variety. The platform provides a list of symptoms patients might experience that its providers can address. Most of the doctors are general practitioners that can help with common symptoms and ailments that save you time from having to go the nearest clinic or hospital.
What does Sesame offer?
Given its extensive range of medical practitioners, Sesame offers a wide range of medical expertise, depending on your location. According to their offer, the medical services that they provide cover:
- Allergy & Immunology
- Counseling & Therapy
- Dental Care
- General Surgery
- Imaging & Radiology
- Obstetrics & Gynecology
- Pain Management
- Physical Care
- Primary Care
- Sleep Medicine
- Sports Medicine
The platform offers the option of choosing physicians and scheduling appointments based on medical symptoms, conditions, procedures, and/or type of care. The appointments can be done via video or in-person visits.
Additional Info About HealthSapiens
The medical practitioners
Often defined as America’s superstore for finding doctors and specialists, Sesame employs only highly qualified, vetted, and board-certified doctors, nurse practitioners, and other healthcare providers. Everyone must provide licensures and other credentials in order to be eligible to join the Sesame platform. And as a result, patients have the option to examine the background of each medical practitioner before choosing to schedule an appointment with them.
Sesame definitely falls among some of the most affordable telehealth platforms on the market. Of course, prices vary from doctor to doctor, based on the location of the patient. However, our research has shown that 15-minute appointments start from as low as $25 and go as high as $300 for 60-minute meetings. By cutting out the middleman between doctors and patients and allowing for direct payments, Sesame saves you up to 60% on healthcare fees.
Although there are no hidden fees and the pricing is very transparent with Sesame, it should be noted that you must pay up-front when booking an appointment through Sesame. Neither the company nor the doctor you see will bill your health insurance company. If your insurance includes a health savings account (HSA) or flexible spending account (FSA), you can use your funds from these accounts to pay for care on Sesame.
How it works
Choose Your Preferred Doctor
Book An Appointment
Get Your Treatment/Therapy
Sesame prides itself on having a user-friendly platform that is intuitive and easy to use. Patients start by selecting the criteria based on which they want to find a doctor (symptom, procedure, location). The website uses location technology to narrow your choices to physicians who can practice in your state. You can sort physician recommendations according to price, appointment availability, languages spoken, and type of visit requested: in-person or virtual. Each practitioner has an appointment price and a background for the patients to explore before making a decision.
Once you choose your doctor, you can book an appointment at your convenience. Regular appointments last 15 minutes and the fee is charged up-front but Sesame does offer refunds for cancellation 24 hours prior to the appointment time. Upon booking the appointment, patients receive an email with a link to the video appointment. In cases where patients don’t have cameras, Sesame offers alternative solutions such as phone or in-person appointments.
Being uninsured in this country is akin to being on the lower rung of an invisible ladder. The idea of having access to medical professionals, at affordable prices from home is astounding & incredible. I felt heard, actually heard while laying out my issues. Dr Natasha was patient & compassionate, sent my rx scripts in immediately. I’m happy to recommend this site.
The communication before the appointment was excellent and provided the appropriate amount of contact and information to assure that I knew what I needed for the appointment. It was not overdone. The service was easy to use, and not confusing like some other online medical services. All of the staff accommodated my needs very well. John Davis, the NP who saw me, was excellent in his manner and the service he provided. He was cordial, professional, and efficient at the same time. I would use the service again, and Mr. Davis in particular.
With its transparent direct-to-patient care, Sesame makes a place for itself among telemedicine platforms. The platform offers patients a choice of doctors based on their locations and the symptoms/procedures they are interested in. All medical practitioners are vetted and board-certified, with experience and background information that patients can see on the platform. Each doctor has an appointment fee, which patients pay upfront. All in all, a telehealth company that offers peace of mind to patients that want to solve their medical emergencies without having to leave the comfort of their homes, and at one of the most affordable rates available.