Cerebral is a digital platform dedicated to providing mental health treatment. It functions on a monthly subscription basis and includes virtual counseling, providing help for anxiety, depression, and insomnia. Moreover, Cerebral offers online medication management and prescriptions deliveries right to your door. It partners with health plans and sponsors to provided high-level mental health care online. Members can easily access the platform and communicate with care counselors when it is most convenient for them.
Kyle Robertson and Dr. Ho Anh cofounded Cerebral in January 2020. Kyle Robertson himself has suffered from severe anxiety and depression, which is why he started this platform with Dr. Anh. The stigma around seeking psychiatric help significantly impeded his recovery. In addition, he experienced difficulties getting to a psychiatrist’s office since it can take weeks to finally book an appointment. Also, the fees can be wildly discouraging, climbing to as much as $500.
Robertson’s s both parents are mental health clinicians. This fact should have made it easier for him to seek help. Thus, his excruciating experience made him wonder how others in a worse position than him ever get the help they need. If things were so hard for him, how bad is it for others? So, he and Anh made it their goal to make mental health treatment more accessible. They kick-started the telehealth revolution, offering services that encourage people to take control of their emotional and mental well-being.
Advantages & Disadvantages
- Convenient, high-quality mental health care
- Monthly subscriptions that are easy to cancel
- More affordable than traditional, face-to-face therapy
- Free prescription delivery
- The ability to contact your Care Counselor via text messages at any time
- Suitable for treating anxiety, depression, and insomnia
- Not suitable for suicidal tendencies, substance abuse, and schizophrenia
- Available only in the USA
- Some services are unavailable in certain states
- Affordability. Cerebral offers mental health treatment that is much more cost-effective than traditional face-to-face therapy, and it is billed through claims whenever there is a possibility.
- Reduced wait times. Instant live visits are available, and 90% of applicants are scheduled within 48 hours.
- Coordinated care. Care teams are coordinated seamlessly, and the ability to coordinate care externally is improved.
- Reduced stigma. Virtual environment lowers barriers, and medication deliveries are discreet.
- Convenience. Online counseling is an effective and convenient way to communicate with your counselor.
- Access. Easy access to high-quality mental health care.
Cerebral dedicates its efforts to bridging the gap in mental health treatment and making it more accessible. So, in their efforts to achieve that, they offer specific services. There are three sets of plans, providing clinical care, behavioral support, and traditional therapy. The monthly subscription fee includes online access to mental health professionals or video calls with them, free medication delivery if you get prescribed, and more. We strive to provide high-quality, one-on-one service to our members.
- Care counseling. Scheduled sessions with clinical teams and messaging services.
- Medication prescription. If necessary, mental health professionals will prescribe the necessary medication.
- Medication delivery. If prescribed, you will receive your medications right at your doorstep.
Cerebral prefers to bill clients through medical and pharmacy claims. However, there are also Per-Member Per-Month options and other arrangements that involve individual payments for services.
Also, there are several plans. The monthly fee for the Medication and Care Counseling plan is $85, with a discounted price of $30 for the first month. It includes video and phone calls with your providers, non-stop available messaging with your Care Counselor, and monthly check-ins. And if you get medication prescriptions, it also covers delivery fees. Finally, it’s important to mention that you can cancel your subscription at any time.
The monthly fee for the Therapy Plan is $259, with a discounted price of $99 for the first month. It includes weekly sessions with a licensed therapist but not a medical provider or medication prescriptions. Also, while Cerebral has prescribing partners in all states, this service is not available in all 50 of them.
Finally, the Medication and Therapy Plan costs $399 per month and is an all-inclusive package that encompasses the previous two. Cerebral offers the first month of this plan at a discounted price of $139.
When you need to decide which plan to go for, keep in mind that studies suggest that the combination of therapy and medication is more effective for anxiety, depression, and other issues. However, make sure to check if Cerebral offers licensed therapists in your state.
Finally, note that if you get prescriptions for medications, they will be billed separately. However, they are eligible for insurance coverage.
How it works
Receive a recommendation.
The process begins with an initial consultation with the clinical team. After you have gone through the first step, you will receive a recommendation for future treatment. Then, you can schedule visits with the clinical team.
One thing Cerebral prides itself on is the collaborative care model they have adopted. It is a healthcare philosophy that places the patient at the center and delivers care through teamwork. That means that the clinical teams consist of professionals from different disciplines. They work together to develop an integrated care plan.
In practical terms, what this collaborative model means is that a medical provider handles the clinical side of the treatment and prescribes medication if necessary. At the same time, a Care Counselor provides emotional support, monitoring the patient’s progress.
Care Counselors at Cerebral are mental health professionals. They are typically social workers, nurse practitioners, or psychologists. Some of them are also licensed therapists, and they work with the provider to manage a patient’s treatment program. Sometimes, we call them Care Managers.
Cerebral teams rely on data-driven monitoring to track the patient’s progress. During regular checks, standard clinical measurements of depression and anxiety symptoms are used. So, the user and the care team can assess if the treatment plan is working.
My care has been on top of helping me. I have been going through a lot and they have been quick to respond.
Cerebral provides easy and convenient access to high-quality mental health care through our online platform. Besides counseling, we also provide prescription care that includes free delivery of medication to your home. Also, Cereblar offers sessions with licensed therapists in 18 states currently. The network is continually expanding, and we have a goal to offer comprehensive care with our collaborative approach at affordable prices to anyone who suffers from anxiety, depression, insomnia, post-traumatic stress disorder, and more.