Talkspace vs. BetterHelp

Cross-comparison of costs, results, and reviews.

Talkspace and BetterHelp are two of the largest, most well-known online therapy companies on the market. We did a comparison of both services to see what online therapy company had the best offerings for the money. Talkspace stands out as the winner in cost, level of care, options, and the fact that you can choose your therapist. BetterHelp seemed to us like a larger company where patients could be rushed and therapists overworked, resulting in a less individualized experience. Learn More Here or read below.

WINNER

Cost For Basic Therapy

$65 per week

Up to $90 per week

Payment Methods

Credit or debit card; available through some employee assistance programs (EAP) and behavioral health benefits

Credit Cards

Psychiatry & Medication Offered

Sessions Offered

Work with a therapist through video, audio or live chat; can send text, video or voice messages any time

Work with a therapist through messages, live chat, phone or video conference

Choose Your Therapist

Covered By Insurance

Quarterly Payment Discounts

Benefits Offered

Benefits available through some employee assistance programs (EAP), colleges, universities, and student organizations

N/A

WINNER

Cost For Basic Therapy

$65 per week

Payment Methods

Credit or debit card; available through some employee assistance programs (EAP) and behavioral health benefits

Psychiatry & Medication Offered

Sessions Offered

Work with a therapist through video, audio or live chat; can send text, video or voice messages any time

Choose Your Therapist

Covered By Insurance

Quarterly Payment Discounts

Benefits Offered

Benefits available through some employee assistance programs (EAP), colleges, universities, and student organizations

WINNER

Cost For Basic Therapy

Up to $90 per week

Payment Methods

Credit Cards

Psychiatry & Medication Offered

Sessions Offered

Work with a therapist through messages, live chat, phone or video conference

Choose Your Therapist

Covered By Insurance

Quarterly Payment Discounts

Benefits Offered

N/A

*At time of publishing.

The Verdict - Talkspace is the choice of Consumer Opinion Guide

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Talkspace

4.9

What does Talkspace offer?

TalkSpace is an online therapy platform that gives clinically proven results. As much as 98% of TalkSpace users have reported that they found this way of therapy to be more convenient than professional therapy. This company caters to the needs of adults, teens, and couples, and they specialize in different categories, as well as various problems. Whether you have experienced a personal loss or are going through relationship problems, TalkSpace is the place where you can find the right solution to your numerous problems. You can connect with a licensed therapist from the comfort of your own home, and you can opt for a live video call, text, or phone call.

TalkSpace is in full compliance with HIPPA, and it provides the security and privacy that you need. You can choose from many different therapists, as you will have a live matching agent who will help you connect with the right professional for your situation. Choose the therapist you relate to the most and get around-the-clock support from your chosen professional.

PROS

Multiple Monthly Subscription Plans

Teen & Couples Therapy

Medication Management

Option to Choose Your Therapist

24/7 Messaging Option

Psychiatry Service Available

CONS

No Group Counseling

No Sliding Scale Option

Staff

TalkSpace is in full compliance with HIPPA, and it provides the security and privacy that you need. You can choose from many different psychiatrists and therapists who offer both individual and couples therapy services. The company verifies the professionals’ credentials and completes a background check before hiring. Professionals are required to have 3,000-plus hours of clinical experience in their area of expertise.

Cost

TalkSpace offers plenty of different discounts, and you can get $100 off with a simple code. It’s impossible to estimate whether TalkSpace is cheaper when compared to traditional therapy, as the price of traditional therapy depends on many variables. After all, not all therapists have the same rate. With TalkSpace, you can choose your plan and use every penny of your money, as you will have a therapist whom you can message 24/7.

Summary

With 80% of TalkSpace users finding this way of therapy as effective or more effective than traditional therapy, it’s the right choice for people who are looking for some help and support. Licensed therapists will be available to you 24/7, as you can send them a message and wait for their reply. Your privacy and anonymity will be completely respected, and you can get in touch with your therapist via live video call, text, or phone call. Enjoy talking with your chosen licensed professional, no matter the time and the location. TalkSpace isn’t a solution if you are in a life-threatening situation.

VS

BetterHelp

3.7

What does BetterHelp offer?

BetterHelp is one of the largest online platforms for online therapy. They are a bridge between people who need help and professionally certified therapists. One of the best things about BetterHelp is the fact that you can talk with your therapist anytime – anywhere. You can talk with them via chat, phone, or video. Also, BetterHelp does its best to connect you with a therapist that is the best match for your needs. You can talk with a therapist whenever it suits you, and choose any time that fits your schedule. BetterHelp is an affordable, easy, and efficient way to find a therapist to whom you can talk to.

What makes BetterHelp different than any other service is the number of therapists that you can choose from, the price, and accessibility. If we are being honest and real, in today’s world people simply do not have time to go back and forth and sit in an office to talk with their therapist. Sometimes you might not feel up to it and a lot of people feel much more comfortable in familiar surroundings when they talk about some serious problems. And BetterHelp as an online platform recognizes all the issues that people might have.

PROS

Multiple Communication Channels

24/7 Remote Access to Therapists

Easy Scheduling

CONS

Smart Patient-Therapist Matching System

No Prescriptions Available

In-Office Visits Not Available

Staff

If you are worried are the therapist is properly verified you should know that BetterHelp requires every therapist to provide a proper license, documentation, and proof of identity. After that, they check all those information and every therapist goes through a video evaluation.  Also, you can see all those details at every moment in the profile of every therapist.

Of course, it is important to note that if you are in an urgent situation or having thoughts about hurting yourself or you have been advised to attend psychiatric care – BetterHelp is NOT the right fit for you. In those situations, you need to look for professional face-to-face care.

Cost

When it comes to the price, BetterHelp is a really affordable option. There are no hidden fees or unpleasant surprises. Betterhelp is very transparent and the price goes from $60-90 on weekly basis. The cost is charged monthly, and you can cancel it at any time. It is important to know that charging starts from the moment you start talking with your therapist.

Summary

BetterHelp is a truly unique online platform that gives you a top-notch service that you can access from anywhere. It is easy to use, intuitive, and safe. Your privacy is completely protected, although you can stay completely anonymous. BetterHelp offers a great number of licensed therapists at an affordable rate. It is much more affordable and comfortable than going to face-to-face sessions. The best part is that you can cancel at any time, and you are not obligated to use the platform any longer than you need or want. BetterHelp is a great way to get help from a professional certified therapist in the comfort of your home for a rather affordable price.

FAQ

Which is more affordable - BetterHelp or Talkspace?

Talkspace is cheaper, has more options and discounts, and takes insurance.

What are the main differences between BetterHelp and Talkspace?

Talkspace you will pick a therapist you feel will result in successful sessions. BetterHelp you are assigned a therapist based on your questionnaire. Talkspace takes insurance to help with costs while betterhelp does not.

What are the main similarities between BetterHelp and Talkspace?

Both companies are counted among the best online therapy companies available today. Accordingly, both BetterHelp and Talkspace offer support for diverse mental disorders at affordable prices, and at multiple payment plans. Both companies use licensed and certified therapists.

The Verdict - Talkspace is the choice of Consumer Opinion Guide

After investigating both companies, the Consumer Opinion Guide team has concluded that in a battle of Betterhelp vs. TalkSpace, Talkspace is the better online therapy platform. It's more affordable, has a better desktop and mobile app, while offering everything that Betterhelp offers plus more.

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Our Evaluation Process

Consumer Opinion Guide is not a government agency. The research we do is based on reviews that come from verified users just like yourself. The companies we review may pay us to be featured on our website and included in our research, as well as compensate us when you follow a link, call a number, or fill out a form on our website. We may use our own reviews as well as third-party reviews to establish the star rating for all the companies on our website. Our team constantly works on monitoring new reviews and incorporating them into the overall rating of all the businesses listed on our website. Our content is intended to be used for general information purposes only.